> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wji.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Short answers to the questions people ask most.

<AccordionGroup>
  <Accordion title="Can I cancel a generation once it has started?">
    No. There is no cancel or stop control anywhere in WJI. The cost estimate on the generate button
    is your checkpoint — read it before submitting, especially for batches and long video.
  </Accordion>

  <Accordion title="Can I edit part of an image, like inpainting?">
    Not directly. WJI has no inpainting, outpainting, background removal, or variations. Editing is
    done by generating again with the original as a reference plus a prompt template — the
    **Character** template category covers face swaps, outfit changes, expressions, and poses.

    Video is the exception: the canvas can regenerate a **section** of a clip and stitch it back. See
    [Video tools](/infinite-canvas/video-tools).
  </Accordion>

  <Accordion title="Why is there no negative prompt field?">
    WJI does not have one. Describe what you want rather than what you do not.
  </Accordion>

  <Accordion title="Can I duplicate a whole workspace?">
    No. You can copy individual ideas and assets, and copy canvas nodes between canvases, but a
    workspace itself cannot be cloned.
  </Accordion>

  <Accordion title="Why does my workspace only show three apps?">
    Three are shown by default: Idea Studio, Idea Image Generation, and Infinite Canvas. Digital Host
    can be added if your account has access to it. Other apps exist in the system but are not
    available to workspaces.
  </Accordion>

  <Accordion title="Why did my references disappear when I changed model?">
    The new model accepts fewer references, so the extras were removed — **from the front of the
    list**, meaning the ones you added first. Check the reference list after every model change.
  </Accordion>

  <Accordion title="Why can't I undo something on the canvas?">
    Undo covers moving, resizing, aligning, deleting, connecting, tagging, and text edits. It does
    **not** cover creating, pasting, duplicating, uploading, generation results, or grouping. It also
    holds only 40 steps and is cleared when you switch canvases.
  </Accordion>

  <Accordion title="How do I search inside a workspace?">
    You can search the workspace list, canvases, and prompt presets. **The file tree has no search
    box** — use folders and tags to keep ideas findable.
  </Accordion>

  <Accordion title="How do I upgrade from VIP to SVIP?">
    Cancel your current subscription, wait for the period to end, then subscribe to SVIP. There is no
    direct upgrade or downgrade path.
  </Accordion>

  <Accordion title="Which credits get spent first?">
    The bucket that expires soonest. Among credits that never expire, granted credits go before
    purchased ones.
  </Accordion>

  <Accordion title="Do I get charged for failed generations?">
    Not in the normal generation pipeline — failures are refunded, and partial batch failures are
    refunded proportionally. **Digital Host is different**: failed generations there are charged and
    counted in the program total.
  </Accordion>

  <Accordion title="Can I export my billing records?">
    No. There is no CSV, Excel, or PDF export. You can download an individual Stripe receipt for a
    completed order.
  </Accordion>

  <Accordion title="Can I revoke an organization invitation?">
    No. Organization invitations cannot be revoked and expire after 7 days. **Workspace** invite
    links can be revoked, and only one can be active at a time.
  </Accordion>

  <Accordion title="Can I rename my organization?">
    No. The name is fixed at creation, and no avatar can be uploaded.
  </Accordion>

  <Accordion title="Can I leave an organization?">
    Not on your own. An owner or admin has to remove you.
  </Accordion>

  <Accordion title="Can teammates see my cursor on a canvas?">
    No. Canvases sync in real time, so you see the results of a teammate's edits, but there are no
    presence cursors, avatars, or selection highlights.
  </Accordion>

  <Accordion title="Can I export a canvas as an image or PDF?">
    No. You can download the assets on it, and export the director bar timeline as video or as an NLE
    project, but the board itself cannot be exported as a picture or a file.
  </Accordion>
</AccordionGroup>