Where credits come from
Credits arrive in separate buckets, and the buckets have different expiry dates.
The order credits are spent in
This works in your favour — expiring credits get used before they are lost — but it does mean your purchased balance can sit untouched while granted credits drain.The three stages of a charge

The estimate on the generate button
1
Estimate, before you commit
The generate button carries an estimated cost, recalculated as you change the model, prompt,
ratio, batch size, duration, or references.
2
Deduction, on submit
Your balance drops immediately so you can see where you stand. For models billed by actual
duration, nothing is deducted up front — the charge waits for the result.
3
Settlement, on completion
Once the result exists, WJI knows the real duration and settles the true cost. The history entry
then shows the actual credits charged.
Three billing modes
Refunds on failure
A failed generation is refunded. In a batch, the refund is proportional — five clips requested, two failed, two clips’ worth comes back. Refunds appear against the original charge in your records.Where to see your balance
Inside an organization, the badge shows your spendable allowance there rather than your personal
wallet.
Workspace limits
A workspace can carry a total and a monthly spending cap. Hitting one stops generation with a message saying the workspace has reached its total or monthly limit.For features where the cost cannot be estimated in advance, such as streaming chat, a workspace
that has spent exactly its limit cannot start new work — it does not need to exceed it.